sbibet Casino & Sportsbook Data Care

This page describes what we collect when you use sbibet and how we keep that data protected. We understand that gaming platforms handle sensitive information — your identity, your payment details, your account activity across our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). This privacy policy sets out our commitments: what we collect, how we use it, who we share it with, and what rights you have over your data.

Our sbibet platform operates under a data-protection framework designed for the Indonesian gaming environment. We collect information in order to verify your identity (KYC), process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and settle your withdrawals securely. We do not sell your personal data to advertisers, and we do not use your betting history for marketing targeting unless you explicitly consent.

We recognize that trust depends on transparency. Our data handling practices are audited regularly, and this policy reflects what actually happens on sbibet — not theoretical best practice, but documented procedure. If you have questions about how we handle your information, our support team responds in English and can provide clarification at any time.

What Data We Collect on sbibet

When you register a sbibet account, we collect your email address, a password (hashed and salted for security), and your full name. We then ask for additional information during identity verification (KYC): your national ID number, date of birth, address, phone number, and government-issued photo ID. We also collect a selfie with your ID to confirm you are the person named on the document. This data is required by Indonesian financial regulations and helps us prevent fraud and money laundering.

Once your account is active, we collect transaction data: every deposit, withdrawal, wager, win, and loss you make on sbibet is recorded in our system. We log your IP address, device type (Android APK or iOS browser), and approximate location (city level, not precise) for security and fraud detection. We also collect your payment method information — but we do not store full credit card numbers or bank details. Instead, we tokenize them, meaning we store a secure reference code so future transactions do not require you to re-enter sensitive information.

Cookies and Tracking on sbibet

We use cookies on our sbibet website to keep you logged in, remember your preferences (such as language or notification settings), and track how you navigate our platform so we can improve it. We do not use third-party tracking cookies to build a profile of your browsing across other websites. On our Android APK, we do not rely on cookies but instead use encrypted local storage to remember your session. If you disable cookies on your browser, you can still use sbibet but you may have to log in more frequently.

How We Use Your Data on sbibet

We use your personal data for four primary purposes: account management, payment processing, fraud prevention, and legal compliance. Your email and password allow you to log into sbibet securely. Your identity information enables us to verify you are who you claim to be — a requirement for operating a gaming platform in Indonesia. Your payment data is used only to process deposits and withdrawals; we do not use it for other purposes without your consent.

We analyze your betting history on sbibet to detect unusual patterns that might indicate account compromise (e.g., a sudden spike in wagers from an unfamiliar device). We also use your data to comply with local regulations — reporting suspicious activity to relevant authorities if required by law. During holidays like Idul Fitri, Idul Adha, or Imlek, we may review account activity to ensure compliance with temporary restrictions if they apply in your jurisdiction.

Marketing and Notifications on sbibet

We send push notifications to your phone (if you use our Android APK) and email messages about promotions, new games, and account updates. You can disable these notifications at any time through your Account Settings on sbibet. We will not send you unsolicited marketing after you opt out. If we make changes to this policy or our terms, we notify you by email and on your sbibet account dashboard.

Who Has Access to Your Data on sbibet

We do not share your personal data with third parties for marketing or advertising. However, we do share data with service providers who help us operate sbibet: payment processors (such as DANA and e-wallet gateway operators), identity-verification companies, and cloud infrastructure providers. These vendors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

Our servers may be located outside Indonesia, in data centers operated by international providers. Your data is encrypted before transmission, so even if a server is physically in another country, the data stored on it remains protected. We also comply with data-localization requirements if they apply in your jurisdiction — we can store certain data within Indonesia if required by law.

Payment Processors

We share minimal data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank in order to process your transactions.

Legal Authorities

We disclose data if required by court order or law; we notify you unless legally prohibited from doing so.

Service Vendors

Cloud hosts, identity verifiers, and fraud-detection services access sbibet data under strict confidentiality terms.

No Sale of Data

We do not sell your data to advertisers, data brokers, or third parties for profit.

Your Rights Over Your sbibet Data

You have the right to request access to all personal data we hold about you on sbibet. You can ask for a copy of your information in a portable format (e.g., CSV). You also have the right to correct inaccurate data — if your address or phone number changes, you can update it immediately in your sbibet Account Settings. If you believe we have processed your data unlawfully, you can request deletion, though we may retain some data if required for legal or regulatory reasons (e.g., transaction records for tax purposes).

To exercise these rights, contact our support team via the email listed on our sbibet contact page. We respond within 10 business days. If you live in Jakarta, Surabaya, Bandung, or Medan and have data concerns, our local support staff can help in English. If you are unsatisfied with our response, you may lodge a complaint with local data-protection authorities if they exist in your jurisdiction.

How Long We Keep Your Data on sbibet

We keep your account data (email, KYC information, password) for as long as your account is active. If you request account closure, we anonymize your personal information but retain transaction records for a minimum of five years for regulatory compliance and dispute resolution. This means your betting history on sbibet — your wagers on Liga 1, live-dealer sessions, slots play, or esports markets — remains in our audit system even after you close your account, but it is disconnected from your identity.

Payment data (transaction receipts, deposit and withdrawal records) is retained for seven years, consistent with Indonesian financial regulations. We delete other data (cookies, temporary files) after 90 days of account inactivity unless you resume using sbibet.

Contacting Us About Your Data

If you have questions about how sbibet handles your data, or if you want to exercise your rights, you can reach our data-protection team through our support contact form on sbibet. We provide responses in English and respond within 10 business days. We also publish a detailed data-handling addendum for institutional clients who manage multiple sbibet accounts.

This policy was last updated in 2024 and applies to all sbibet users, whether accessing via Android APK, iOS browser, or desktop. We will notify you of any material changes to this policy by email and on your sbibet dashboard at least 30 days in advance.

Summary of Our sbibet Data Commitments

We collect personal and transaction data on sbibet only for purposes we have disclosed: account verification, payment processing, fraud prevention, and legal compliance. We encrypt your data, we do not sell it, and we allow you access and control over what we hold. Our servers may sit outside Indonesia, but your data is always encrypted. We comply with Indonesian regulations and respect your privacy rights.

We understand that you entrust sbibet with sensitive information — your identity, your financial activity, your gaming preferences. We take that responsibility seriously. If you have concerns about your privacy on sbibet, or if you spot something that looks wrong, contact us immediately. Our team responds in English and takes every data-protection issue seriously.

By using sbibet, you accept this privacy policy. If you do not agree with how we handle your data, you have the right to close your account and request data deletion (subject to legal retention requirements). We will guide you through that process at no cost.